Privacy Policy

1. Introduction

Dealer Vision Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered vehicle photo background replacement service, including our website, API, and mobile applications (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password (stored in hashed form).
• Organization Information: Business name and related details for your dealership or organization.
• Payment Information: When you make purchases, payment information is processed directly by our payment processor (Stripe). We do not store your full credit card numbers.
• Uploaded Images: Vehicle photos you upload for processing through our Service.
• Communications: Information you provide when you contact us for support or feedback.

2.2 Information Collected Automatically

• Usage Data: Information about how you use our Service, including generation history, feature usage, and access times.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Log Data: Server logs that record Service requests, errors, and performance metrics.
• API Usage: If you use our API, we log API calls, endpoints accessed, and response times.

2.3 Information from Third Parties

• Payment Processors: Transaction confirmations and billing information from Stripe.
• Analytics Providers: Aggregated usage statistics to improve our Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your image generation requests using AI technology
• Process payments and manage your account
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Comply with legal obligations

4. Image Processing and AI

When you upload images to our Service:

• Images are processed using third-party AI services (Google Gemini) to generate background replacements.
• We retain your last 100 generations for your convenience and easy access.
• Uploaded source images may be temporarily cached during processing and are deleted after generation is complete.
• We do not use your images to train AI models without explicit consent.
• Generated images are stored securely and associated with your account.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, AI processing, analytics).
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Protection of Rights: To protect the rights, property, and safety of Dealer Vision Pro, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: In any other cases with your explicit consent.

We do not sell your personal information to third parties.

6. Data Retention

• Account Data: Retained for as long as your account is active or as needed to provide services.
• Generated Images: We retain your last 100 generations. Older generations are automatically deleted.
• Usage Logs: Retained for up to 12 months for analytics and debugging purposes.
• Payment Records: Retained as required by tax and financial regulations.

You can request deletion of your data at any time by contacting us or deleting your account.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/HTTPS) and at rest
• Secure password hashing using bcrypt
• API key hashing and secure token management
• Regular security assessments and updates
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information.
• Portability: Request a portable copy of your data.
• Objection: Object to certain processing of your personal information.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze usage patterns to improve our Service

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of information to countries outside your country of residence, including the United States.

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: